The apartment was very clean and modern with great amenities like a laundry machine and a well-equipped kitchen. The staff were incredibly helpful and attentive, making our stay smooth and enjoyable. Location was excellent, just a short stroll to the beautiful West Lake and numerous cafes!

The mattress could use an upgrade, as it felt quite firm for my liking.

* Clean and spacious apartment
* Helpful communication via WhatsApp

* Location is a bit far from the Old Quarter
* Air conditioner had an unusual smell

All Pros, no Cons (or vice versa)

The staff here are incredibly friendly and efficient, assisting us with airport shuttles and Ha Long Bay tours. The cleanliness and spaciousness of the rooms made our stay truly enjoyable.

The kitchen in my Executive Suite was super handy, complete with a washer that was a lifesaver! Only downside was that it’s a bit far from the Old Quarter. Overall, great experience! 😊

spacious executive suite, well-equipped kitchen, convenient laundry facilities

Location is far from the Old Quarter, giving a less touristy vibe!!! The area can get noisy at night, which might interrupt sleep for light sleepers!!! Some amenities could use an upgrade!!!

Just spent 3 nights in the Executive Suite, and it was awesome! Super clean, modern. My own laundry machine-a lifesaver! The staff were great, super helpful. Only wish for some glassware in the kitchen. Will definitely return!

The Junior Suite was spacious, but the mattress felt like a plank.

the noise levels here are absoultely unconscionable, and the staff seemed completely oblivious to it. i also had to endure a smoky smell that lingered despite my insistence on a no smoking room. for the price, i expected a welcome gift or at least some kind of effort to make my stay pleasant. almost gave a good review, but i just couldn't.

The location is excellent, with many cafes nearby and just a short walk to a scenic lake. The spacious apartment was well furnished, and the laundry machine made it convenient to keep up with clothes during our stay. Staff members were friendly and always ready to help, enhancing our overall experience.

The walls were a bit thin, allowing us to hear some noise from neighboring rooms.

The Executive Suite provided a clean and modern atmosphere, with a well-equipped kitchen that made meal preparation easy. Daily cleaning services ensured everything stayed tidy, and the convenience of having a washing machine was a notable advantage. However, the location felt a bit distant from the bustling areas, necessitating taxi rides, and some noise from neighboring rooms was noticeable at times. Internet speed was decent, but using a VPN caused some issues.

This was a solid selection for a flying visit in Hanoi with real value for money. The laundry machine in my room was a huge convenience after a long travel day. Bring earplugs if you're a light sleeper.

Spacious and comfy stay!

We stayed in the Executive Suite, and wow, it was roomy and super well-equipped. The staff was really friendly, always ready to help. Enjoyed the breakfast options, too—fresh and tasty! Just a bummer that the WiFi was a bit slow at times. Overall, I was pleased with our experience.

Clean room with nice air conditioning. Wish the WiFi was faster, though.

a homey kitchen equipped for culinary adventures

impeccable cleanliness, spacious layout

missing glassware